FAQs Archive

Q: How long will my service continue?

Our service continues year to year unless you contact us to cancel your service or request a non-continuous service.

Q: How do I pay my bill?

You can prepay for services and save up to 7% Pay online through our customer portal Autopay after services with your billing method saved to your account Pay as you go with each service Send your payment through the mail Stop into any of our offices, Eau Claire and River Falls and pay in person

Q: Do I need to be home for my first service?

You do not need to be present during the service, just ensure our technicians have access to the yard or any other parts of the property needed to complete the service.

Q: Is there anything I need to do before my first service?

Please make sure to keep any locked gates unlocked and all pets inside as well as pick up any kids' toys from the yard.

Q: How long until kids and pets can be on the grass?

Typically, it takes 2-3 hours for our applications to dry depending on weather conditions.

Q: How do I know when my yard will be serviced?

You will receive an email notifying you the day before service as well as a text option on your cell phone.

Q: How Long Before I Can Expect Results?

A healthy lush turf from seed is not accomplished in a few weeks or months. It normally takes at least one full year to fully establish, and another good growing season to thicken to full potential.

Q: What Will It Take To Get Optimal Results?

The process we utilized to seed your lawn is proven and has been done correctly. The success of this seeding job is entirely up to you! Water, water, water-keep the seedbed constantly moist, not saturated, all day long for 6 weeks. Weeds will germinate along with the turfgrass—this is normal. Weeding can be done over time with weed controls or hand pulling. This is a process that takes many steps. In the end, with proper maintenance, you will be able to enjoy a thick healthy turf germinated and tailored to the growing conditions of your property. Overseeding is a tool to be utilized as needed for areas that are thin, diseased, or stressed. New seed varieties are being engineered for drought and disease resistance, color quality, and many other desirable traits. Keep building your turf with top quality seed and seeding practices, as it is needed—in patches, areas, or entire lawns.

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